Frequently Asked Questions
Everything you need to know about the gold standard of vodka.
What makes Au Vodka different from other premium spirits?
Au Vodka combines British heritage and luxury ingredients. We use the finest grain and pristine spring water, filtered through gold to provide a smooth, signature taste that is instantly recognizable.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout for those who need their gold-bottled spirits delivered sooner.
Can I return my order if I change my mind?
Due to the nature of our products, we can only accept returns on items that are unopened, in their original packaging, and with the security seal intact within 14 days of delivery.
Are your flavored vodkas made with natural ingredients?
Yes, our flavored range, including Blue Raspberry and Fruit Punch, is crafted using high-quality ingredients to ensure a vibrant color and a rich, authentic taste profile.
Where can I find my tracking information?
Once your order has been dispatched from our warehouse, you will receive an automated email containing your tracking number and a link to the courier's website.
Do I need to be of legal drinking age to order?
Yes, you must be of legal drinking age in your country of residence to purchase from our store. Age verification is required at checkout and may be requested upon delivery.